Online help desk

Manage your water supply account with a click by filling in your Personal Data form. Thanks to the online Help Desk you can manage and check your account at any time from your PC, Smartphone or tablet. The main available services are:

  • Check your (statement of) account
  • Check and download your bills
  • Keep track of your water usage
  • Meter reading
  • Online payment
  • Request information

Access to ProntoWeb

If you are a customer and you have already registered, log in to your private area using the username and password selected during your registration.

Register for ProntoWeb service

If you are a Cogeme customer but haven’t registered to the Online Service yet, you can sign in here.

Access the ProntoWeb service

 

Important: for the users of ex-Garda Uno Spa to log in you will need username and password. The password is automatically allocated when you register to the portal.

Access the consultation of the historical documents issued by GardaUno