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What is the 'emergency service'? Do you pay for it?

The emergency intervention service is a free service, active 24 hours a day, for all reports of faults in public networks, both water and sewage, purification plants and for qualitative or quantitative irregularities in the supply of drinking water. Calls to the emergency number are charged at a rate of € 91.00 in the event of an intervention on a private network or system.