If the invoice exceeds 80% of the average value of bills issued in the last 12 months, in accordance with the billing frequency, you can request the installment plan for the amount.  

Instalment form

How to request the installment plan? 

If the invoice exceeds 80% of the average value of the bills issued in the last 12 months, according to the billing periodicity, you can request the installment payment of the amount.

Installment payment request form

How to request installment payment?

 
Write an email to sportelloonline@acquebresciane.it attaching the form
 

You can revoke your direct debit current account at any time. 

Current account debit revocation form

How to apply for revocation? 

 
Write an email to sportelloonline@acquebresciane.it attaching the form
 

ARERA (the Regulatory Authority for Energy, Networks and Environment) has introduced, with Resolution 609/2021, an important change for the management of water consumption in condominiums: water service providers must provide a calculation tool to transparently and correctly divide the amounts billed among indirect users according to the criteria established by TICSI.

Who are “indirect users”?

They are the end users of the water service in a condominium, i.e. the individual property units covered by the contract for the supply of one or more integrated water services.

The tool allows you to:

  • Enter data for each unit (type of user, consumption, number of inhabitants for domestic users);
  • Independently calculate the amount due for each property unit;
  • Apply TICSI criteria for the correct allocation of amounts;
  • Export the result in an easily accessible format.
  •  

The tool is accessible to all interested parties, in particular:

  • Condominium administrators;
  • Condominium user representatives;
  • Individual indirect users;
  • Accounting companies

How to access it?

Simply connect to the following address

Net@RUC: https://netaruc.cloudeng.it/NETASUITE/default.aspx and enter your unique login credentials:

User ID: AQB_UTENTE
Password: UT_Brescia_1

For a detailed explanation of how it works, please read the Manual

User manual for administrators